Lithotripsy Academy

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  • +91925476854

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Email: support@lithotripsyacademy.com

Lithotripsy Academy
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      • SWL in Hypertensive Patient
      • SWL in the Diabetic Patient
      • SWL in the Cardiac Patient
      • SWL in Patients on Antiplatelet Therapy
      • SWL in Pediatric
      • ESWL in Horseshoe Kidney
      • SWL in Lower pole
      • History of SWL
  • For Patient
    • What are kidney stones?
    • About shockwave lithotripsy
    • Preparing for SWL
    • Day of SWL
    • During SWL
    • Recover after SWL
    • Stone fragmentation and passage
    • Risk and complications
    • Follow-up and Care
    • FAQ
    • Stone Care Tools
    • SWL Success calculator
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Privacy Policy

Last updated: 21 July 2026

This Privacy Policy explains how Lithotripsy Academy collects, uses, stores, shares, and protects personal information when you use our website, create an account, purchase a course, access educational content, download resources, use tools, submit forms, or contact us.

This Privacy Policy applies to the website:

www.lithotripsyacademy.com

By using Lithotripsy Academy, you agree to the collection and use of information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the website or submit personal information through the platform.

1. Website Owner and Data Controller

Lithotripsy Academy is operated by:

The Medical Design Studio Pvt. Ltd.
702, Rutu Enclave, GB road, Thane 400615, Maharashtra, India
[U72900MH2020PTC349122]
Email: contact@medicaldesignstudio.com

For the purposes of data protection laws, the website operator may act as the “data controller” for personal information collected through the website.

A data controller is generally the organisation that determines why and how personal data is processed.

2. Purpose of This Privacy Policy

The purpose of this Privacy Policy is to help you understand:

  • What personal information we collect
  • Why we collect it
  • How we use it
  • How long we keep it
  • Who we may share it with
  • How we protect it
  • What rights you may have
  • How you can contact us about privacy-related questions

3. Personal Information We May Collect

We may collect different types of information depending on how you use the website.

3.1 Account Registration Information

When you create an account, we may collect:

  • Full name
  • Email address
  • Username
  • Password
  • Country
  • Professional role, if requested
  • Institution or organisation, if provided
  • Profile details added by you
  • Account preferences

Passwords are stored in encrypted or protected form and are not visible to us in plain text.

3.2 Course and Learning Information

When you enroll in or purchase a course, we may collect:

  • Course enrollment details
  • Course progress
  • Lesson completion status
  • Quiz attempts
  • Quiz scores
  • Assignments or responses
  • Certificate eligibility
  • Certificate issue date
  • Certificate ID
  • Learning history
  • Course access logs

This information helps us provide course access, track progress, issue certificates, and improve the learning experience.

3.3 Payment and Billing Information

When you purchase a course, bundle, subscription, or digital product, we may collect:

  • Name
  • Email address
  • Billing address
  • Country
  • Order details
  • Course purchased
  • Amount paid
  • Transaction reference
  • Payment status
  • Invoice or receipt information
  • Tax or VAT-related details, if applicable

Payments may be processed by third-party payment providers. We do not intentionally store full credit card or debit card details on our website unless specifically stated.

Your payment information is handled according to the policies and security standards of the relevant payment provider.

3.4 Contact Form and Support Information

When you contact us through a form, email, or support request, we may collect:

  • Name
  • Email address
  • Subject of inquiry
  • Message content
  • Course or order details, if relevant
  • Technical issue description
  • Attachments, if submitted
  • Communication history

We use this information to respond to your inquiry and provide support.

3.5 Download and Lead Form Information

When you request a downloadable resource, checklist, handout, protocol preview, launch-list access, or newsletter subscription, we may collect:

  • Name
  • Email address
  • Professional role, if requested
  • Country, if requested
  • Consent preferences
  • Download requested
  • Date and time of submission

We may use this information to send the requested resource and, where you have consented, to send educational updates or marketing communications.

3.6 Newsletter and Marketing Information

If you subscribe to our newsletter or agree to receive updates, we may collect:

  • Name
  • Email address
  • Subscription status
  • Consent record
  • Topics of interest
  • Email open and click data, where supported by the email system
  • Unsubscribe history

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

3.7 Patient Tools, Calculators, and Protocol Tools

Lithotripsy Academy may provide educational calculators, patient tools, protocol generators, checklists, or decision-support style tools.

Depending on the tool, you may enter information such as:

  • Age range
  • Weight or BMI
  • Stone size
  • Stone location
  • Stone density
  • Hydration-related information
  • Diet-related information
  • Recurrence risk factors
  • Treatment-related information
  • Clinical scenario details

Unless clearly stated otherwise, these tools are intended for educational use and should not require identifiable patient information.

You should not enter patient names, dates of birth, hospital numbers, identification numbers, contact details, or any information that directly identifies a patient.

If any tool stores or processes submitted data, the purpose will be to provide the requested educational output, improve the tool, maintain security, or support platform functionality.

3.8 Technical and Usage Information

When you visit the website, we may automatically collect technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • Login activity
  • Course access activity
  • Approximate location based on IP address
  • Cookies and similar tracking data

This information helps us maintain website security, improve functionality, analyse usage, and troubleshoot technical issues.

4. How We Collect Information

We may collect information when you:

  • Visit the website
  • Create an account
  • Register for a course
  • Purchase a course or digital product
  • Complete lessons or quizzes
  • Download a resource
  • Subscribe to a newsletter
  • Use calculators or tools
  • Submit a contact form
  • Request support
  • Comment or participate in course discussions
  • Interact with emails from us
  • Use payment or checkout services

Some information is provided directly by you. Other information is collected automatically through website technologies such as cookies, server logs, analytics tools, and learning management system features.

5. How We Use Your Information

We may use personal information for the following purposes:

5.1 To Provide Website and Course Services

We use your information to:

  • Create and manage your account
  • Provide access to courses
  • Track course progress
  • Deliver digital products
  • Process enrollments
  • Issue certificates
  • Maintain learner records
  • Provide downloads and educational tools
  • Manage your learning dashboard

5.2 To Process Payments and Orders

We use payment and billing information to:

  • Process purchases
  • Confirm payment
  • Provide invoices or receipts
  • Manage subscriptions, if applicable
  • Handle refunds or cancellations
  • Prevent fraud
  • Comply with tax and accounting obligations

5.3 To Provide Support

We use contact and support information to:

  • Respond to questions
  • Resolve technical issues
  • Help with login or course access
  • Assist with certificates
  • Process cancellation or refund requests
  • Improve user experience

5.4 To Improve the Website and Courses

We may use usage data and feedback to:

  • Improve course structure
  • Improve website design
  • Improve navigation
  • Identify technical errors
  • Understand learner needs
  • Improve patient and professional resources
  • Develop new courses and tools

5.5 To Send Educational and Marketing Communications

Where permitted by law or based on your consent, we may send:

  • Course updates
  • Launch announcements
  • Newsletter content
  • New article notifications
  • Educational resources
  • Webinar updates
  • Special offers
  • Certification program updates

You can opt out of marketing emails at any time.

We may still send necessary transactional or service-related emails, such as purchase confirmations, password reset emails, course access messages, certificate notifications, or important policy updates.

5.6 To Maintain Security and Prevent Misuse

We may use information to:

  • Protect user accounts
  • Detect unauthorized access
  • Prevent fraud
  • Prevent account sharing
  • Protect paid content
  • Monitor suspicious activity
  • Enforce our Terms & Conditions
  • Maintain platform integrity

5.7 To Meet Legal and Regulatory Obligations

We may process information to:

  • Keep accounting records
  • Respond to lawful requests
  • Comply with tax obligations
  • Protect legal rights
  • Resolve disputes
  • Meet data protection requirements
  • Enforce agreements

6. Legal Basis for Processing Personal Data

Where applicable data protection laws such as the General Data Protection Regulation apply, we process personal data based on one or more of the following legal bases:

6.1 Contract

We process data when necessary to provide services you request, such as account creation, course access, payment processing, certificate issuance, and support.

6.2 Consent

We may rely on consent for newsletter subscriptions, marketing emails, certain cookies, or optional forms.

You may withdraw consent at any time where processing is based on consent.

6.3 Legitimate Interests

We may process data based on legitimate interests, such as improving the website, securing the platform, preventing fraud, responding to inquiries, and developing educational services.

6.4 Legal Obligation

We may process data when required for tax, accounting, legal compliance, dispute resolution, or regulatory obligations.

7. Sharing of Personal Information

We do not sell your personal information.

We may share personal information with trusted service providers when necessary to operate the website and deliver services.

These may include:

  • Website hosting providers
  • Learning management system providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Security tools
  • Customer support tools
  • Certificate verification tools
  • Accounting or legal advisors
  • IT maintenance providers

These providers should only process information as needed to provide their services and should protect it according to applicable data protection requirements.

8. Payment Providers

Payments may be processed through third-party payment gateways or ecommerce systems.

Payment providers may collect and process your payment details according to their own privacy policies and security standards.

Lithotripsy Academy does not intentionally store complete card numbers, CVV codes, or full payment authentication details on the website.

9. Email Marketing Providers

If you subscribe to newsletters, launch updates, or downloadable resources, your email address and related subscription information may be processed through an email marketing platform.

You can unsubscribe from marketing communications at any time.

10. Analytics and Tracking

We may use analytics tools to understand how visitors use the website.

Analytics data may include:

  • Pages visited
  • Time on website
  • Traffic source
  • Device type
  • Browser type
  • Approximate location
  • Interaction patterns

Where required, analytics cookies will be used only with your consent.

For more details, please review our Cookie Policy.

11. Cookies

Lithotripsy Academy may use cookies and similar technologies to support:

  • Website functionality
  • Login sessions
  • Course access
  • Shopping cart and checkout
  • Security
  • Analytics
  • User preferences
  • Marketing, where applicable

You can manage cookies through your browser settings or through the website cookie consent tool, where available.

For detailed information, please see our Cookie Policy.

12. International Data Transfers

Because Lithotripsy Academy may use service providers located in different countries, your personal information may be processed outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal data.

These safeguards may include contractual protections, data processing agreements, standard contractual clauses, or use of service providers in countries with appropriate data protection standards.

13. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Account status
  • Course access period
  • Certificate validity
  • Legal requirements
  • Tax and accounting obligations
  • Support history
  • Dispute resolution needs
  • Security requirements

Examples:

  • Account data may be retained while your account remains active.
  • Course progress and certificate records may be retained to verify completion.
  • Payment and invoice records may be retained as required by law.

Marketing consent records may be retained until you unsubscribe or withdraw consent.

Support messages may be retained for quality, legal, or administrative purposes.

When information is no longer required, we will delete, anonymize, or securely store it according to applicable requirements.

14. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Secure website connections
  • Password protection
  • Access controls
  • Encrypted or protected password storage
  • Security monitoring
  • Regular updates
  • Restricted administrative access
  • Use of trusted service providers

However, no website, internet transmission, or digital storage method can be guaranteed to be completely secure.

You are responsible for keeping your password confidential and for using a secure device and internet connection.

15. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Request restriction of processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent
  • Object to direct marketing
  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the contact details provided below.

We may need to verify your identity before responding to a privacy request.

16. Account Deletion Requests

You may request deletion of your account by contacting us.

Please note that deleting your account may result in loss of access to:

  • Purchased courses
  • Course progress
  • Certificates
  • Downloads
  • Learning history
  • Dashboard records

Some information may need to be retained for legal, tax, accounting, fraud prevention, certificate verification, or dispute resolution purposes.

17. Marketing Opt-Out

You may opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly
  • Updating your communication preferences, where available

Opting out of marketing emails does not stop essential service emails related to your account, purchases, course access, certificates, or legal notices.

18. Children’s Privacy

Lithotripsy Academy is not intended for use by children without appropriate supervision and consent.

Some educational content may discuss pediatric Shockwave Lithotripsy or pediatric stone disease, but the platform itself is intended primarily for adults, healthcare professionals, learners, patients, and caregivers.

If we become aware that we have collected personal information from a child without appropriate consent where required, we will take steps to delete it.

19. Patient and Clinical Information

Lithotripsy Academy does not request identifiable patient information for general website use or course participation.

Users must not submit patient-identifiable information through forms, comments, assignments, case discussions, or tools unless a specific secure process has been provided and the user has the legal right to submit such information.

Patient-identifiable information may include:

  • Patient name
  • Date of birth
  • Hospital ID
  • Personal identification number
  • Contact details
  • Facial images
  • Medical images containing identifiers
  • Any information that can directly or indirectly identify a patient

Healthcare professionals are responsible for complying with local privacy laws, hospital policies, and ethical standards before sharing clinical material.

20. Third-Party Websites

The website may include links to third-party websites, embedded videos, payment systems, educational platforms, social media platforms, or external resources.

We are not responsible for the privacy practices, content, or security of third-party websites.

Please review the privacy policies of any third-party services you use.

21. Social Media and External Platforms

If you interact with Lithotripsy Academy through social media platforms such as LinkedIn, YouTube, Facebook, Instagram, X, or other platforms, those platforms may collect and process your information according to their own privacy policies.

Lithotripsy Academy is not responsible for how external social media platforms process your data.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

We encourage you to review this page periodically.

Continued use of the website after changes are posted means that you accept the updated Privacy Policy.

23. Contact Us

For privacy questions, data requests, account deletion requests, or concerns about how your personal information is handled, please contact:

Lithotripsy Academy Privacy Support
Email: support@lithotripsyacademy.com
Website: www.lithotripsyacademy.com

If you are located in a jurisdiction with a data protection authority, you may also have the right to contact that authority regarding your personal data rights.

Patient

  • What are kidney stones?
  • About shockwave lithotripsy
  • Preparing for SWL
  • Day of SWL
  • During SWL
  • Recover after SWL
  • Information for Caregivers
  • Risk and complications
  • Fragments passage
  • Follow-up and Care
  • FAQ
  • Stone Care Tools
  • SWL Success calculator

Physician

  • SWL in the Pediatric Patient
  • SWL in Patients on Antiplatelet Therapy
  • SWL in the Cardiac Patient
  • SWL in the Diabetic Patient

Policy

  • Privacy Policy
  • Certificate Policy
  • Cancellation / Withdrawal Request
  • Refund & Cancellation Policy
  • Medical Disclaimer
  • Terms & Conditions
  • Cookie Policy
  • Contact Support

Contact Us

Email: support@lithotripsyacademy.com

Copyright © 2026 Lithotripsy Academy. All Rights Reserved.

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