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Last updated: 21 July 2026
Use this page to request cancellation, withdrawal, or refund review for a course, bundle, certification program, subscription, or digital product purchased through Lithotripsy Academy.
This page applies to purchases made through:
Before submitting a request, please review our:
Submitting this form does not automatically guarantee a refund, cancellation, or withdrawal approval. Each request will be reviewed according to the product purchased, access history, digital content usage, applicable policy, and applicable consumer protection law.
Lithotripsy Academy provides digital educational content.
This may include:
Because these products are delivered digitally, access may begin immediately after purchase.
If you have already accessed, viewed, downloaded, started, or completed digital content, your refund or withdrawal eligibility may be limited according to our Refund & Cancellation Policy and Digital Content Policy.
You may use this form if you want to request:
Please complete the form below to request cancellation, withdrawal, or refund review.
We will review your request based on the date of purchase, course access status, downloaded materials, certificate status, payment record, and applicable policies.
If a refund is approved:
Refund processing time may depend on the payment gateway, bank, card provider, and country.
If a request is not approved, we will explain the reason by email.
Common reasons may include:
If your request is related to a technical issue, please describe the issue clearly.
Helpful information includes:
We will first try to help resolve the technical issue before considering refund eligibility.
If you accidentally purchased the same course or product more than once, please include both order numbers if available.
Duplicate purchase requests are usually reviewed faster when the same name, email address, and payment details match both orders.
After the form is submitted, show this confirmation message:
Thank you. Your request has been submitted successfully.
We will review the information provided and respond to your registered email address.
Please do not submit duplicate requests for the same order, as this may delay the review process.
Suggested auto-reply email subject:
Suggested auto-reply email body:
Dear [Name],
Thank you for contacting Lithotripsy Academy.
We have received your cancellation, withdrawal, or refund review request.
Our team will review your request based on the purchase date, course access status, downloaded materials, certificate status, payment details, and applicable policies.
Please note that submitting a request does not automatically guarantee refund, cancellation, or withdrawal approval.
If we need additional information, we will contact you by email.
Kind regards,
Lithotripsy Academy Support
Send form submissions to:
Suggested internal email subject:
The internal notification email should include the following fields:
For questions about cancellation, withdrawal, refund review, or payment support, please contact:
